Tidio is one of the most installed chat tools on the web, and if you have a human support team running live chat all day, it is a fine choice. The catch most small businesses discover later: the base plan is live-chat software — the actual AI, Lyro, is a separate add-on starting around US$32.50/month, metered per conversation, on top of what you are already paying.
Last updated July 5, 2026
| AutoGrow | Tidio | |
|---|---|---|
| Price for AI answering customers | CA$29/mo flat, all-in | Plan (from ~US$24.17/mo) + Lyro add-on from ~US$32.50/mo |
| Billing model | Flat — no meter | Metered per conversation; spikes cost more |
| Built for | Businesses without a support team | Teams doing live chat with agents |
| Setup | Done for you from your URL | Flows + AI training you configure |
| Seats | No seat pricing | Seat/plan tiers |
| Omnichannel inbox | No — website widget only | Yes — their real edge |
Per-conversation pricing means your best month — a launch, a rush, a holiday spike — is also your most expensive month. The tools bill you more precisely when your margins are working hardest. AutoGrow is CA$29 whether your bot has a quiet Tuesday or the busiest week of your year.
Who we built this for: the owner-operator with no support department. Your website answers questions and captures leads around the clock, and the bill never changes. That is the whole product.
If you have human agents answering chats across email, Instagram and Messenger from one inbox, Tidio's helpdesk suite is built for exactly that, and it is good at it. AutoGrow does not try to be a helpdesk — it replaces the need for one at the sizes where hiring one was never realistic.
Paste your website URL and watch a chatbot trained on your content answer real questions in about 60 seconds. No signup, no card.
Try the free live demo Start 3-day trial — CA$29/moCard required for trial · cancel anytime in one click · nothing charged for 3 days
Competitor pricing reflects published vendor pages as of mid-2026 and is typically billed in USD. Plans change often — always verify on each vendor's own pricing page.